Shipping Policy
Last updated: 13 October 2026
We ship worldwide! Here is everything you need to know about getting your ChristmasGiggles toys delivered.
Processing time
Orders are processed within 1–5 business days (Monday to Friday, excluding public holidays).
Delivery times
Once dispatched, delivery takes 9–15 business days worldwide.
During the busy Christmas season (November–December), deliveries can occasionally take a little longer. We will always do our best to get your giggles to you fast.
Shipping costs
Standard shipping is free on all orders, worldwide. Express options, where available, are shown at checkout.
Tracking
Every order includes tracking. You will receive your tracking link by email as soon as your order leaves our warehouse. If tracking has not updated within 5 business days of dispatch, contact us at support@christmasgiggles.com.
Customs and import duties
For orders delivered outside the UK, customs duties or import taxes may apply depending on your country. These charges are the responsibility of the recipient and are not included in our prices or shipping costs.
Delivery address
Please double-check your delivery address at checkout. If you notice a mistake, email support@christmasgiggles.com as soon as possible — if your order has not yet been dispatched, we will correct it free of charge. We cannot be responsible for orders delivered to an address you entered incorrectly.
Failed or unclaimed deliveries
If a parcel is returned to us as undeliverable or unclaimed, contact us within 14 days and we will arrange re-delivery (additional postage may apply) or a refund of the product price.
Questions?
Email support@christmasgiggles.com — we aim to reply within 24 hours.